Effective Date: [01-05-2024]

At TrueGuard, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully.

1. Information We Collect

We may collect and process the following types of information about you:

• Personal Data: Information such as your name, email address, and contact information that you voluntarily provide when registering for the App or using its features.
• Usage Data: Automatically collected information, such as your IP address, browser type, operating system, app usage statistics, and interactions with the App.
• Location Data: We may collect information about your location if you have enabled location services on your device.
• Device Data: Information about the device you use to access the App, such as device model, operating system, and other diagnostic data.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain the App's features and functionalities.
• To communicate with you about updates, promotions, or news regarding the App.
• To analyze and improve the App's performance and user experience.
• To personalize your experience and deliver content or services based on your preferences.
• To detect, prevent, and address technical issues or security breaches.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as analytics or SMS processing.
• Legal Compliance: If required by law, we may disclose your information to government authorities or other third parties to comply with legal obligations or protect our rights.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as:

• The right to access, correct, or delete your personal data.
• The right to object to the processing of your data.
• The right to withdraw consent for data processing at any time.
• The right to data portability.

To exercise these rights, please contact us at support@trueguards.in OR

Raise Request to Delete Account

6. Children’s Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

True Guards Electricals Pvt Ltd
Plot No. 99, Mohan Block, Kh. No. - 24/17,
Gali No. 7, Sagarpur, New Delhi,
South West Delhi - 110046 (INDIA)
support@trueguards.in
www.trueguards.in